By law, customers located in the European Union have the right to withdraw from the purchase of items bought, provide it is returned in original packing and returned within seven working days of the day after the date the order is received. For hygiene reasons, our return policy does not apply to any products in Soft furnishings & Jewellery section. Any products sold in these categories are excluded from our return or refund policy. The cost of shipping the goods back to Vedique Limited is to be paid by the customer only.
Returns after seven working days will not be accepted. Items opened cannot be returned. Items must be return in original over-wrapped by company. Repacked item are not acceptable. Refund will be issued within 30 days on purchase of goods only and not on shipping.
Returning items must be send by 'Recorded Delivery' for order value under £28 and ' Special Delivery' for order value above £28 for a UK address. 'International Sign For' by Europe and World Customers. Vedique.com does not take any responsibility for loss of items if sent by regular mail.
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